Customer Success Story

Goa Resort Mandarmani boosts bookings and revenue with Booking Master’s Cloud PMS Integration.

4x
Booking Growth

After using Booking Master’s cloud PMS, we have stopped profit losses with OTP-based financial protection. WhatsApp integration has made guest experience effortless..they no longer need to call reception or housekeeping repeatedly. At the same time.. with tempting offers and hotel upselling our revenue has grown by 45% in just 3 months

- Owner of Goa Resort, Mandarmani
  • Challenges

    Earlier, our hotel was struggling with stagnant hotel software systems that simply didn’t allow revenue to grow. The system was complicated to use, which slowed down daily operations. Most importantly, even when revenues increased, a large part of it was getting eaten up internally due to financial mismanagement preventing the business from realizing its full profit potential.

  • Solution

    Booking Master recommended to use their cloud-based PMS integration built for the hospitality industry. They said it is designed to streamline operations and increase hotel revenue with features like Centralized Hotel Booking System, Booking Engine and Housekeeping Management. The hotel PMS software also includes OTP-based Profit Leakage Prevention feature which secures sensitive financial operations.

  • Solution

    After using Booking Master’s cloud PMS, our hotel has stopped all profit losses with OTP-based financial protection giving us full control and transparency. Also, WhatsApp API integration has transformed guest experience.. Guests no longer need to repeatedly call reception or housekeeping.. everything is instantly accessible on WhatsApp.

90%

Profit Leakage Reduced

After using the OTP feature within their hotel PMS software, internal revenue losses are nearly eliminated. This has boosted profitability and transparency across the hotel departments.

45%

Growth in Hotel Revenue

We upsell more using WhatsApp promotions and leverage features like Booking Engine, Channel Management etc which increased our hotel revenue by 45% in 3 months.

40%

Increase in Hotel Upselling

Our hotel has boosted upselling of extra services like candlelight dinners and massage services. Guests can easily book these on WhatsApp, making it convenient for them and profitable for us.

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we hardly got any guest calls but Booking Master changed

Earlier, we hardly got any guest calls but Booking Master changed everything. Today, we get numerous confirmed bookings daily and our hotel revenue has grown by 70% in just 4 months.